Privacy policy

This Privacy Policy describes how Nutrico Delight ("the Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://nutricodelight.com/ (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

We collect personal information about you from a variety of sources. The information we collect and use depends on how you interact with us.

We use this information to communicate with you, provide or improve our Services, comply with applicable laws, enforce our terms, and protect our users and business.

What Personal Information We Collect

Information We Collect Directly from You

  • Contact details such as your name, address, phone number, and email.
  • Order information such as billing and shipping details, payment confirmation, and order history.
  • Account information such as usernames, passwords, and security credentials.
  • Customer support information you choose to share with us via communication channels.

Information We Collect About Your Usage

We may automatically collect information about your interaction with the Services using cookies and similar technologies. This may include:

  • Device type and browser
  • IP address
  • Pages viewed and time spent on the site
  • Interactions with emails and marketing content

Information We Obtain from Third Parties

We may receive data from:

  • Shopify, our e-commerce platform provider
  • Payment processors (for example, Razorpay or Stripe)
  • Marketing partners and analytics services that help us understand user behavior and improve performance

How We Use Your Personal Information

We use your data for the following purposes:

  • To provide products and services: including processing orders, payments, delivery, returns, and customer support.
  • Marketing and advertising: to send promotions and recommendations based on your preferences.
  • Security and fraud prevention: to detect and prevent unauthorized or illegal activity.
  • Customer service and improvements: to enhance user experience and optimize our platform.

Cookies

We use cookies on our Site to:

  • Recognize your device
  • Personalize your experience
  • Perform analytics
  • Serve targeted ads

More information on Shopify-related cookies can be found at: https://www.shopify.com/legal/cookies

You can manage cookie preferences through your browser settings. Disabling cookies may impact your experience.

How We Disclose Personal Information

We may disclose your information:

  • To vendors and service providers (e.g., Shopify, payment processors, logistics partners)
  • To marketing partners for promotional purposes
  • Within our corporate group
  • To comply with legal obligations
  • With your consent, as needed

We do not sell or share sensitive personal information without consent.

Third-Party Websites and Links

Our Site may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites. Please review their privacy policies before interacting with them.

Children’s Data

Our Services are not intended for children. We do not knowingly collect data from anyone under 16 years old. If you believe a child has provided us with personal information, please contact us for removal.

Security and Retention of Your Information

While we implement standard security measures, no method is 100% secure. Please avoid sending sensitive data through unprotected channels.

We retain personal information as long as needed for business, legal, and operational purposes.

Your Rights

Depending on your location, you may have the following rights:

  • Access to the personal data we hold about you
  • Request correction or deletion
  • Data portability
  • Restrict or object to data processing
  • Withdraw consent
  • File a complaint

To exercise these rights, contact us using the details below. We may verify your identity before fulfilling certain requests.

International Users

We may transfer and store your data outside your country, including with service providers in other jurisdictions. If you're in the EU or UK, such transfers are made under lawful mechanisms like Standard Contractual Clauses.

Contact

If you have any questions or concerns about this Privacy Policy or would like to exercise your rights, please contact us:

📧 Email: info@mirtillo.in
📍 Address: Pune, India
🌐 Website: https://nutricodelight.com